Reservation Terms & Conditions

1. Terms

All reservations for the Lantern Restaurant, Moriarty Private Dining room or Cellars Bar & Tasting Room, provisional or confirmed, are made upon, and are subject to, the following Terms & Conditions and no variation thereof will be accepted unless agreed in writing with The Art School. Written confirmation (via email or post) will confirm acceptance of The Art School’s Terms & Conditions.

2. Interpretation

In these Terms & Conditions “The Art School” refers to the entity trading as The Liverpool Art School Ltd and the “Client” means the person, firm or company with a confirmed booking with The Art School.

3. Law

These Conditions shall be governed by and interpreted according to English Law.

4. Confirmation and Deposit

For reservations of parties greater than 6 guests made in The Lantern a deposit of £10 per person for Prix Fixe menus and £20 per person for Menu Excellence and Tasting Menus will be required upon booking to guarantee any reservation. Where diner numbers reduce by more than two guests without 24 hours prior notice the full deposit shall become payable for the reduced guest number.

For all reservations in the Moriarty Private Dining room or The Cellars Tasting Room a written confirmation and a deposit of 50% of the chosen menu value will be required from the Client upon booking to guarantee the reservation.

For all reservations on an exclusive-use basis of The Lantern restaurant or The Cellars Bar area a written confirmation and a deposit of 50% of the minimum spend value will be required from the Client upon booking to guarantee the reservation.

All deposits can be paid by cheque (made payable to The Art School Restaurant), credit card or BACS payment.

5. Payment of Outstanding Balances

All outstanding balances for pre ordered menus and wines must be received 14 days in advance of the event. All major credit card are accepted. All payments must be paid in pounds sterling and are subject to Value Added Tax at the prevailing rate. Invoicing is subject to prior approval from the Directors of The Art School.

The outstanding balance for any additional items consumed during the event must be paid for at the end of the event.

6. Cancellation

This deposit will be non-refundable if cancellation is within 4 weeks of your event; otherwise you will be entitled to a refund of 50% of your deposit. We will use our best endeavours to secure a replacement booking in which case we will refund the full deposit, less any consequential loss.
The Art School will be entitled to cancel the booking at any time by written notice to the Client if the Client is in breach of its obligations under these Terms and Conditions. Cancellation of confirmed events shall only be accepted when received in writing.

7. Numbers

Confirmation of final numbers and individual food pre-order is required 72 hours prior to the date of the event. A reduction of the numbers after this time period will be chargeable as per the numbers confirmed at the 72-hour deadline. If the number attending is greater than the maximum capacity of the table, The Art School will endeavour to comply but will be under no obligation to provide facilities or cater for the additional numbers.

8. Service Charge

A discretionary service charge of 10% will be added to the Client’s bill on all consumable items.

9. Minimum Spend

Exclusive-use hire of the Lantern Restaurant or Art School Cellars will be subject to a minimum spend arrangement subject to the service and date in question.

10. Menus and Wine List

Menus are based on seasonal availability and are subject to change, as are the prices. Any changes will be communicated by The Art School to the Client as timely as possible.

We do cater for dietary requirements and kindly ask to be advised of these in advance. In order to fully prepare for your reservation we require menu and wines choices to be confirmed 72 hours prior to the date of the function.

11. Flowers

Restaurant arrangements are provided for the table; although should you prefer, The Art School can also recommend a florist for you and are happy to arrange alternatives at cost.

12. Equipment

The Private Room is primarily designed to be a dining room, however we can source AV equipment at cost.

13. The Art School Premises

The Client will ensure that:
• No damage is caused to The Art School, its fittings, decorations and furnishings.
• The conduct of its guests does not cause any nuisance or offence to other persons or guests visiting The Art School.
• Photography is permitted in the Private Rooms, but not in public areas of the restaurant. We also request that flash is kept to a minimum when taking photos in the Private Room.
• Any items belonging to the restaurant remain on the premises.
• The guests fully comply with emergency procedures should the need arise.

Only food produced by The Art School kitchen is permitted for consumption on the premises.

Voucher Terms & Conditions

  1. Gift Vouchers cannot be extended, are non-refundable and non-transferable.
  2. All Gift Vouchers must be used in full. No change or voucher for unused differences can be issued.
  3. When making a reservation/booking the booking must be made in advance & the voucher number must be quoted.
  4. The actual gift voucher must be presented on arrival.
  5. Any reservation made using this certificate will be subject to our normal booking policy. Certificates will be automatically redeemed in the case of a no show.
  6. Where purchased online, the purchaser and the recipient have a responsibility to ensure that the unique voucher number is not disclosed to others – by printing the voucher once and by closing down the web page immediately once printed. Each voucher will be valid for a single redemption only.
  7. All bookings are subject to availability and change.
  8. Gift Vouchers are valid from the date of purchase until the expiry date.
  9. When using this gift voucher, you must call and make a reservation quoting the voucher number. On arrival, please present the gift voucher for validation. We reserve the right to refuse payment by gift voucher if a reservation has not been made or the voucher is not presented.
  10. Pre-booking with your gift voucher reference number is essential for everything except the monetary vouchers.
  11. Delivery Fees are paid to our technology partner Toggle and voucher payments are paid to The Liverpool Art School Ltd. All website payments are processed securely by GlobalPayments, no private information is held by The Art School.

Retail Terms and Conditions

1. Supply

All contents have been fairly described through the Contents List and photographic props such as demonstrative foods and drinks.

All items featured within website are subject to availability. In the event of supply difficulties, The Art School Restaurant reserve the right to substitute goods or packaging of equal quality and value.

Items containing alcohol can only be ordered by and delivered to persons aged 18 and over.

Wine vintages and labels may vary from those shown.

Products listed may contain nuts, egg, milk and other allergens. Please refer to individual product packaging for further information.

We guarantee a minimum shelf life of 30 days from point of despatch for perishable goods.

The weights given are approximate only and packaging may vary from those shown.

The product images shown on the website are intended for presentation purposes only. Gifts and their contents are configured for safe and secure transit using the appropriate packaging methods, employed at The Art School Restaurant’s discretion.

Because our baskets are hand-made from natural materials, weave styles and willow colours / shades / finishes may vary from examples pictured.

By remotely purchasing a product listed containing alcohol, you agree as the buyer that you are of legal age (18+). For delivery orders containing such products the delivery address must be at a place of home or work where an age verification check may be carried out on a ‘challenge 25’ basis. This would require photo ID before the alcohol is delivered, once delivered it is only then that the alcohol would be considered ‘served’.

 

2. Delivery

Whilst we at The Art School Restaurant will do our utmost to ensure deliveries are made on the requested date, please note that such dates serve as estimates only and cannot be guaranteed in any way.

Any claim for non-delivery of any Goods shall be notified in writing by the Customer to The Art School Restaurant within 7 days of the intended delivery date. Any claim for damage to any Goods shall be notified in writing by the Customer to The Art School Restaurant within 24 hours of delivery.

Regardless of how the order is communicated to The Art School Restaurant (on-line, e-mail, telephone etc.), it is the customer’s responsibility to ensure that all order and delivery details are correct at least two working days prior to despatch.

The Art School Restaurant reserves the right to impose a surcharge retrospectively for any balance arising from the selection of an incorrect delivery zone, e.g. UK Mainland option selected for a Scottish Highlands or UK Offshore destination. If the customer is in any doubt as to the correct delivery option for their chosen destination then it is their responsibility to consult The Art School Restaurant prior to placement of the order.

Our guarantee is limited to delivering to the building, not individual recipients.

The Art School Restaurant do not accept any responsibility for any loss, damage, delay or other disruption in supply and deliveries brought about as a result of any of the following:

• Inaccurate or incomplete delivery address details;

• Delayed payment (cleared funds);

• Delayed order receipt.

The Art School Restaurant reserve the right to charge the Customer an additional fee for carriage, handling charges or unusable content in the event of a failed delivery caused by the supply of an incorrect or incomplete delivery address by the Customer.

3. Ordering

All goods remain the property of The Art School Restaurant until they have been paid for in full (cleared funds).

Orders are not accepted until the point of despatch.

Prices quoted are subject to change without notice.

No order which has been accepted by the Company may be cancelled by the Customer except with the agreement in writing of the Company and in terms that the Customer shall indemnify the Company in full against all loss (including loss of profit), cost (including the costs of all labour and materials used), damages, charges and expenses incurred by the Company as a result of cancellation.

4. Returns Policy

We operate a returns policy for order cancellation. You are allowed a 14-day cooling off period from the date of delivery. This means that we will refund the total cost of the product and the standard delivery charges to you, if you choose to cancel your order for any reason, provided you comply with the below:

• You notify us of your cancellation in writing to [email protected] within 14 days of delivery. By return, we will confirm the returns delivery address.

• The goods remain unused and component parts are unopened.

• You or the recipient retain and take reasonable care of the goods and package the goods to be returned securely in the original packaging.

• You are responsible for returning the goods to us at your own cost, and including a printout of your invoice or your order number.

• Refunds will be issued upon safe receipt of the item. Refunds will be made via the original payment method.

5. Exceptions

If your order contains any of the following items, we will be unable to refund your order (including postage & packaging) once it has been delivered:

• Fresh items

• Tailor-made or personalised goods

6. Force Majeure

The Company shall not be liable for any failure in the performance of any of its obligations under this Agreement caused by factors outside its control.

7. Law and Jurisdiction

This agreement shall be governed by English law.

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